Service
Ford Motor Company and Ford Jordan thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service.
At Ford Jordan we are committed to investing as much care into servicing and repairing your vehicle as Ford do into building it. Our highly skilled Ford-trained technicians will use Ford-specific tools and the latest computerized diagnostic equipment designed specifically for your Ford. We guarantee to use only original Ford parts, engineered to fit and perform perfectly with your vehicle.
Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service. If you bought a previously owned vehicle, you are eligible for any remaining warranty coverages.
WARRANTY COVERAGE
When you’re behind the wheel of a new vehicle, the last thing you need is to worry. Ford Motor Company provides a 3-year or 60,000kms, whichever comes first, New vehicle limited warranty. Powertrain warranty on all NA sourced vehicle. ... allowing you to keep your mind on more important things, like where you’re driving next.
Additional or extended warranties may be available on selected models; Please Contact us for more information and the latest promotions.
MAINTAIN YOUR VEHICLE PROPERLY
MAINTENANCE/WEAR
The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear and/or any external cause that may result in damage. As the owner, you are responsible for these items.
Examples of maintenance and normal wear include but are not limited to;
Unexpected repairs can be costly – protect yourself, your vehicle and your budget.
ESP PremiumCARE – Factory-like coverage provided by Ford Motor Company and the only program backed by Ford. Enjoy your vehicle worry-free, long after your new vehicle limited warranty expires.
Ford Protect Plans are honored by all authorized Ford dealers in the Middle East. That means you get:
Transferable Coverage
If you sell your vehicle, that were purchased from CIC Ford, before your Ford Protect Plan coverage expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher degree of confidence that vehicle was properly maintained with Ford Protect, thereby improving resale value.
Contact us to find out how to register for peace of mind protection for your vehicle.
Ford Road Assist provides complimentary roadside assistance to Ford retail customers. Fleet customers are not covered under the Ford Road Assist program.
Coverage period
The vehicle is covered for the length of its manufacturer warranty, regardless of any change in ownership during the covered period.
*Applies to 2011 and newer model year vehicles.
Services
Assistance will be provided wherever services can be delivered by land vehicle on public roads, where access is possible and permissible by local law. However, the roadside assistance services will not be provided where or when weather, security or other circumstances make the provision of the services impossible or threaten the safety of the persons or equipment intended to provide the services. Desert and off -road recoveries as well as sand and mud extraction services are not covered under this program.
Please have the following information ready when calling Ford Road Assist:
The RSA Call Center is open 24/7 with English and Arabic speakers.
Parts
Performance. Quality. Value. Just some of the reasons to choose Genuine Ford Parts. So don’t take chances. Insist on the parts manufactured with over 100 years of experience. Insist on Genuine Ford Parts.
Ford Motor Company has two major brands of parts. Both choices are right.